You don’t need more tools.
With most PSA solutions, you end up juggling disconnected tools, Excel sheets, and third-party integrations. That’s where we step in.
As MSPs scale, many hit the same wall: scattered spreadsheets, isolated tools, and inefficient handoffs between teams.
47%
of MSPs struggle with delivery delays due to process fragmentation
2
out of 3 miss billable hours because of poor time tracking
60%
rely on 3 or more tools to manage clients, leading to context loss and billing errors
Founder & CEO
InterHyve Systems
With most PSA solutions, you end up juggling disconnected tools, Excel sheets, and third-party integrations. That’s where we step in.
We’ve curated a PSA solution on Odoo- a powerful ERP platform to fit the MSP model inside-out.
CRM & Sales
Track leads, automate follow-ups, and send smart quotes
Project Management
Assign, monitor, and collaborate with full visibility
Timesheets
Capture billable/non-billable time accurately
Helpdesk
Ticket-based service with SLA tracking and priority routing
Invoicing
Auto-generate one-time or recurring invoices
Subscription Management:
Manage service contracts and renewals
Reporting
Real-time dashboards for utilization, revenue, SLA breaches
Accounting
Seamless handoff to finance team (Odoo native or integrated)
From lead to invoice, everything, in one connected system.
Gain visibility into your entire sales pipeline
Start with Odoo’s built-in CRM to capture and track potential clients.
Log every interaction- calls, emails, follow-ups, all in one place
Schedule meetings and reminders directly from the CRM
Assign leads to your team and move them through your sales pipeline with full visibility
Simplify your Quoting System
Once a deal is ready to close, create a quotation right inside the CRM, no need to switch tabs.
Quotes turn into Sales Orders with one click
Sales Orders automatically trigger the creation of projects and tasks, based on the services sold
No manual data transfer between sales and delivery teams
Easy & quick Project Management with Timesheet App Integration
Projects created from Sales Orders are immediately actionable:
Technicians and team members can log hours directly into tasks including weekends, overtime, etc.
Managers review and approve all time entries using a built-in validation screen
Odoo PSA solution automatically applies hourly rates based on the client and service
The system calculates totals and updates the sales order in real time, ready for invoicing
Service Delivery & Accurate Time Tracking
Track service delivery effortlessly
Every hour logged is tied to a task, ticket, or project
Teams know exactly what to work on, and billing stays accurate
Timesheets feed directly into the invoicing engine, no double entry
Calculate overtime hours and automatically fetch it in the invoice
Top-notch Support & Ticketing System for your Clients & Technicians
Handle client tickets with full visibility and automation using Odoo Helpdesk
Tickets are tracked by stage, priority, and SLA
Timesheets logged on tickets are linked directly to invoicing
For enterprise clients, create dedicated helpdesk channels for better team and workload segmentation
Automate ticket assignments and status changes for faster resolution
Recurring Revenue Management
Say goodbye to manual invoicing chaos
Odoo PSA solution includes Odoo’s Subscription module to manage contracts and retainers
The system automatically collects timesheet data, calculates the delivered quantity, and generates invoices
Invoices go out on schedule- monthly, quarterly, or however you bill
Data that drives decisions in real time
Get the visibility, clarity, and flexibility you need to make those critical decisions for growth
Project Dashboards: Visualize progress, deadlines, and workload distribution
Timesheet Reports: Analyze utilization, billability, and team performance
Revenue Insights: View recurring vs. one-time revenue, aging invoices, and profitability per client
Helpdesk Analytics: SLA compliance, ticket resolution times, and technician performance
Sales Reports: Forecast revenue, track conversions, and optimize lead pipelines
Odoo PSA gives service/delivery managers the clarity they need to lead teams efficiently without micromanaging.
Prioritize work, see ticket details at a glance, and resolve faster
Use smart suggestions, auto-responses, and workflows to reduce repetitive tasks
Log billable hours directly from the task or ticket, no extra forms or backtracking
Know what’s coming next with clear task assignments and SLA countdowns
Odoo PSA gives service/delivery managers the clarity they need to lead teams efficiently without micromanaging.
Allocate work based on availability and urgency
Auto-assign tickets based on type, client, or SLA status
Monitor real-time logs and approve hours with one click
See who’s overbooked or underused and reallocate fast
Odoo PSA delivers the numbers that matter with full control to make better business decisions.
Track who’s doing what, when, and how well
Know which contracts boost your margins — and which drain them
Automate recurring invoices, retainers, time-based billing, or project milestones
Understand true margins across clients, teams, and services
Often rigid and expensive licensing models
May require integrations or third-party add-ons
Limited customization unless enterprise-tier
Proprietary and difficult to extend
Often disconnected or minimum features
Outdated interfaces, slow innovation
High licensing & integration costs
Modular, Pay-as-you-Grow
All-in-One Ecosystem
Highly Customizable (Odoo Studio)
No-Vendor Lock-in / Open Source Core
Tightly integrated with accounting & sales
UI/UX improvements over legacy tools
Lower TCO (Total Cost of Ownership)
Why PSA Software
Transform your MSP operations with an all-in-one platform designed to streamline workflows, improve client satisfaction, and drive growth.
98%
Accuracy
50%
Time Saved
100%
Visibility
Clarity Over Chaos
Everything in one place. No more spreadsheet shuffles.
Accurate, Automated Billing
From project hours and tickets to retainers, all invoiced on time.
Better Resource Utilization
Know who’s overbooked and who’s underused instantly.
Stronger SLAs, Happier Clients
Track resolution time, breach risks, and support quality.
Role-Based Dashboards
Service heads, finance teams, and field techs- everyone gets what they need.
Scalable Stac
Add HR, inventory, or advanced accounting later, all inside Odoo.
Odoo’s open source model means, if you use it, we can likely connect with it.
RMM Tools
ConnectWise Automate, Atera, NinjaOne
Calendars & Communication
Outlook, Gmail, Microsoft Teams, Slack
Accounting
QuickBooks, Xero, Odoo Accounting
Documentation & Knowledge Base
Confluence, Notion
Odoo offers the flexibility, scalability, and affordability that MSPs need as they grow:
With Odoo, you’re not boxed into rigid software—you’re building a business system that fits you.
This Odoo PSA solution is ideal for:
If you’re growing and want to scale smart, this Odoo-powered PSA solution is built for you.
Yes. Odoo is flexible and supports integrations with:
We also offer integration support for less-common tools—just ask.
Yes, recurring billing is built in. You can:
This makes it ideal for MSPs offering managed IT services, cloud hosting, or support retainers.
Absolutely. The PSA stack built on Odoo is designed for small and growing MSPs who:


















Aktiv is Odoo certified partner offering end-to-end implementation services.
We don’t just implement ERP, we bridge the gap between technology and your workforce, ensuring smooth adoption, empowered employees, and maximized ROI.
With over 10+ years of experience implementing Odoo for SME and Enterprise clients, we know how to assist you in your digital transformation journey. It’s what we do the best!
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