Odoo and Salesforce are two of the most popular CRM (customer relationship management) platforms. Both platforms offer a wide range of features and functionality but have different strengths and weaknesses.
In this blog post, we will compare Odoo Vs. Salesforce on several factors, including:
- Features
- Ease of use
- Pricing
- Customization
- Support
- Features
Comparing key features of Odoo Vs. Salesforce:
| Features | Odoo | Salesforce |
| Sales | Yes | Yes |
| Marketing | Yes | Yes |
| Inventory Management | Yes | No |
| Manufacturing | Yes | No |
| Project management | Yes | Yes |
| HR | Yes | Yes |
| Accounting | Yes | Yes |
| Leads Management | Yes | Yes |
| Leads Scoring | Yes | Yes |
| Opportunity Management | Yes | Yes |
| Pricelists | Yes | No |
| e-signature | Yes | No |
| Sales Quotation Templates | Yes | No |
| Multiple UoM | Yes | No |
| Invoicing | Yes | No |
| Customer Portal | Yes | No |
| Customizable Dashboards | Yes | Yes |
| Sales Analysis Reporting | Yes | Yes |
| Email Integration | Yes | Yes |
Ease of use: Odoo Vs. Salesforce
To give you a general idea of user ratings and reviews on the user interface of Odoo Vs. Salesforce, I have extracted this data from popular platforms.
| User Satisfaction | Odoo | Salesforce |
| G2Crowd | 4.6/5 | 4.1/5 |
| GetApp | 4.2/5 | 4.6/5 |
Odoo CRM is famously known for its intuitive user interface regarding navigation, search, and opportunity pipeline. At the same time, Salesforce is known for its mobile responsive interface and reports flexibility.
For better insights, it is advisable to take a live demo and perform some operations to understand the user-friendliness of each software solution.
Pricing and Cost:
If you opt for Odoo Community Edition, which includes all the basic CRM and ERP features, you can use it for free. But if you are looking forward to choosing Odoo Enterprise Edition, then the pricing for Odoo starts from $20/user/month.
Salesforce offers various editions with different pricing structures. Here are some general pricing ranges for the commonly used editions:
- Salesforce Essentials: This edition starts at approximately $25/user/month.
- Salesforce Professional Edition: The pricing for this edition generally starts around $75/user/month.
- Salesforce Enterprise Edition: The pricing for this edition typically starts around $150/user/month.
- Salesforce Unlimited Edition: The pricing for this top-tier edition usually starts around $300/user/month.
These prices are approximate and can vary depending on factors such as contract duration, number of users, and additional features or services included in the package.
Customization:
Odoo is more customizable than Salesforce due to its open-source nature, which means that users can modify the code to add new features or change how the platform works. On the other hand, Salesforce is a closed-source platform, meaning users cannot modify the core workflows or features easily.
Support:
Both Odoo and Salesforce offer excellent support. Odoo offers 24/7 support via email, chat, and phone. Salesforce also offers 24/7 support but is only available to users on the most expensive plans.
Conclusion
Odoo and Salesforce are both excellent CRM platforms. The best platform for your business will depend on your specific needs and requirements. If you are looking for a platform that is easy to use and affordable, then Odoo is a good option. If you are looking for a platform with a wider range of features and functionality, then Salesforce is a better choice.
Here are some additional factors to consider when choosing between Odoo and Salesforce:
- Your company size. Odoo is a good option for small and medium-sized businesses, while Salesforce is a better choice for larger businesses.
- Your industry. Odoo is particularly well-suited for businesses in the manufacturing and retail industries, while Salesforce is a good choice for businesses in the technology and financial services industries.
- Your technical expertise. Odoo is a good option for businesses with limited technical expertise, while Salesforce is a better choice for businesses with more technical expertise.
- Your budget: Odoo is a more affordable platform than Salesforce.
I hope this blog post has helped you to compare Odoo Vs. Salesforce and to choose the right CRM platform for your business.
