Odoo 19 is set to redefine business efficiency with its groundbreaking Odoo AI, a suite of AI-powered tools designed to streamline operations, enhance customer interactions, and boost revenue forecasting. Seamlessly integrated into Odoo’s ecosystem, these features promise to transform how businesses automate tasks, manage data, and engage with clients.
Let’s dive into the key innovations and real-world benefits of AI-powered automation in Odoo ERP.
Next-gen Business Solutions with Odoo AI
1. AI-suggested Message Composition
Odoo AI leverages conversation history and lead data to craft contextually relevant messages.
By analyzing the entire conversation thread and lead details (e.g., industry, past interactions), the Odoo AI suggests personalized email or chat responses.
As a sales rep, you can send out AI-generated follow-up emails tailored to a lead/customers’ queries.
Source: Fabien’s LinkedIn Update
2. Automated Task Assignment via AI Prompts in Odoo
Assign tasks automatically using natural language prompts in Odoo’s automated actions.
Define prompts like “Assign follow-up to sales team if lead score exceeds 80%,” and Odoo AI executes the action.
You’ll never miss a follow-up, that too, without having to set manual reminders. Just set up these automated triggers & you can go & relax without panicking about the follow-ups.
Source: Fabien’s LinkedIn Update
3. Prompt-Based Field Addition
Add new fields to records using simple prompts (e.g., “Add ‘Annual Revenue’ from CRM data”).
Source: Fabien’s LinkedIn Update
4. AI-Powered Properties and Field Enrichment
Auto-complete customer or record fields using AI, enriching data effortlessly.
Start typing a property (e.g., “Industry”), and AI suggests completions based on existing records or external data.
5. Predictive Lead Scoring for Accurate Forecasts
AI Lead Scoring in Odoo predicts deal closure probability using historical data and lead details.
Odoo AI analyzes factors like lead source, engagement history, and demographic data to generate a probability score.
- Forecast revenue with precision: Probability × Expected Revenue.
- Prioritize high-potential leads to boost conversions.
Source: Fabien’s LinkedIn Update
6. Custom AI Agents for Internal and Client Support
Odoo AI Agents: Train AI agents on company documents to answer queries or perform actions.
- Define agents for specific roles (e.g., Legal, HR) with tailored prompts and permissions.
- Example: A Legal Agent provides compliance advice using company policies and can book meetings with experts.
Now, offer 24/7 support for employees and clients, reducing dependency on human agents for routine tasks.
Source: Fabien’s LinkedIn Update
7. AI-enhanced modules in Odoo for optimized performance
- Chatter & Email Composer: AI suggestions directly in communication tools.
- Editor Integration: Real-time content generation for reports, proposals, and more.
Since adopting Odoo AI internally, Odoo has achieved:
- 34% reduction in daily support tickets(Graph: Declining ticket volume).
- 2,000 daily AI-resolved queries and 1,850 live chats with human agents for complex issues.
- Faster resolutions via screen sharing during live chats.
Embrace the Future with AI and Automation in Odoo
Odoo AI will be ready to use with the release of the upcoming version. It isn’t just a tool—it’s your chance to take your business to the next level with enriched data & forecasting.
Ready to transform your workflow? Stay ahead with Odoo 19’s AI revolution, launching soon! If you’re still stuck in the older Odoo versions, especially V15, its’ time to upgrade and stay ahead of the curve in the AI-powered world.
Schedule a free consultation call before upgrading to the latest Odoo version, no obligations.
